Commission for Case Manager Certification (CCMC) Practice Exam 2026 - Free Case Manager Certification Practice Questions and Study Guide

Well-defined goals are essential in the context of case management and healthcare, as they provide a structured approach to achieving desired outcomes. A primary characteristic of well-defined goals is that they are patient-focused, meaning they are aligned with the needs, preferences, and situations of the patient. Goals must also be measurable, allowing for tracking progress and determining when the goals have been achieved.

Moreover, well-defined goals should be time-oriented, meaning there should be a clear timeframe in which the goals are to be achieved. This aspect helps in creating a sense of urgency and accountability in the process.

In contrast, the characteristic that is possibly unattainable does not align with the principles of effective goal-setting. Well-defined goals should be realistic and achievable, ensuring that they motivate rather than discourage individuals. Goals that are too ambitious or seem impossible can lead to frustration and a lack of progress, which is counterproductive to the objectives of case management. Therefore, identifying "possibly unattainable" as not a characteristic of well-defined goals underscores the importance of setting goals that are challenging yet achievable, providing a clear path for patients and healthcare providers to follow.