Commission for Case Manager Certification (CCMC) Practice Exam 2026 - Free Case Manager Certification Practice Questions and Study Guide

Risk assessment focuses on identifying and evaluating potential hazards that could negatively impact a patient, organization, or project. This process involves analyzing the likelihood of these hazards occurring and the potential consequences they may bring. By assessing hazards and their feasibility, case managers can develop appropriate strategies to mitigate risks, ensuring a safer environment for patients and improving overall organizational effectiveness.

In contrast, evaluating patient satisfaction surveys, performing financial audits, and assessing complaints about staff performance may provide valuable information about different aspects of healthcare delivery and organizational performance, but they do not directly address the systematic identification and evaluation of risks associated with potential hazards. Hence, the emphasis of risk assessment is specifically on the hazards themselves and their implications, making it the most relevant choice.